Terms and Conditions

No Code Consulting Ltd trading as

CoachOnline

Last updated: 10 February 2024 


Terms of Use

This agreement applies as between you, the User of this Website and No Code Consulting Ltd, a company registered in England under registration number 13596562 whose registered office is at 7 Bell Yard, London WC2A 2JR, trading as CoachOnline, the owner(s) of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.


No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been confirmed.


1. Definitions & Interpretation

Interpretation


In this Agreement the following terms shall have the following meanings:


  • Account: means collectively the personal/business information, Payment Information and credentials (username and password) used by Users to access the Services;
  • App: means an App, Website or Funnel created by a User using the Services which shall contain User Content and shall be hosted on the Platform;
  • CoachOnline: means the said No Code Consulting Ltd;
  • Database: means the database stored on the Platform which contains inter alia User Data;
  • GDPR: means General Data Protection Regulation and any modification, amendment or re-enactment thereof;
  • End User: means any third party using your App, e.g. your clients;
  • End User Data: means data uploaded to an App by and End User, if applicable. E.g. form responses, reviews, forum posts;
  • End User Terms: means the terms specified in Clause 10;
  • Payment Information: means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
  • Personal Data: Has the meaning ascribed to it in the GDPR;
  • Platform: means the hardware and software environment in which the Services operate, which comprises one or more server computers (whether virtual or not), mirroring/duplicating/back-up and storage systems and relative hardware operating software, virtual machine software (where relevant), operating system software, database software, anti-virus and security software, switches, power supplies and telecommunications infrastructure;
  • Purchase Information: means collectively any orders, invoices, receipts or similar that may be in hard copy or electronic form;
  • Services: means collectively any online facilities, tools, services or information that CoachOnline makes available through the Website either now or in the future;
  • SMS: means Short Message Service which includes simple plain texts and multi media messages;
  • SMS Service:means any text messaging and/or multi media messaging service supplied by CoachOnline from the Platform or via a third party operator;
  • System: means any online communications infrastructure that CoachOnline makes available through the Website and/or the Platform either now or in the future and whether administered by CoachOnline or by a third party. This includes, the Services and also, but is not limited to, web-based email, message boards, SMS Services, live chat facilities and email links;
  • User / Users: means you/any third party that accesses the Website and is not employed by CoachOnline and acting in the course of their employment, e.g. your team members or virtual assistants that have been added as admins, if applicable;
  • User Content: means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on, is uploaded to or forms part of an App or the Services and has been uploaded by a User;
  • User Data: means data created via an App and stored in the Database which shall include End User Data;
  • Website: means the website that you are currently using https://www.coachonline.app), any subdomain of coachonline.app and https://www.coachonline.tech and any subdomain of coachonline.tech
  • We/Us/Our: means CoachOnline;


2. Business Customers

These Terms and Conditions apply to business customers and non-business customers. If you are a non-business customer please consult our consumer terms and conditions located in sections 11.8, 21.6, 21.8, 23.6 and 28.2.


3. Intellectual Property

  1. Subject to the exceptions in Clause 4 of these Terms and Conditions, all content included on the Website is the property of CoachOnline, our technology suppliers or our affiliates. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and international intellectual property and other laws.
  2. You may not print, reproduce, copy, distribute, store or in any other fashion re-use Content from the Website as specified in Clause 5 of these Terms and Conditions and for personal or educational purposes only unless otherwise indicated on the Website or unless given Our express written permission to do so. Specifically, you agree that: You will not systematically copy Content from the Website with a view to creating or compiling any form of comprehensive collection, compilation, directory or database unless given Our express written permission to do so. 
  3. You may not share any CoachOnline website or funnel templates with other users.


4. App Intellectual Property

  1. The intellectual property rights subsisting in the User Content of Apps belong to the User unless it is expressly stated otherwise.
  2. Where expressly indicated, certain Content available through Apps and the intellectual property rights subsisting therein belongs to other parties. 
  3. The Content described in this Clause 4, unless expressly stated to be so, is not covered by any permission granted by Clause 3 of these Terms and Conditions to use Content from the Website. The exceptions in Clause 5 continue to apply. 
  4. For the avoidance of doubt, the Database itself shall not be considered User Content.

 

5. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.


6. Third Party Intellectual Property

  1. Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images, films, music and other media and descriptions and designs belong to the manufacturers or distributors of such products as may be applicable.
  2. Subject to Clause 5 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier. 


7. Links to other websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of CoachOnline or that of our technology supplier. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.


8. Links to this website

Those wishing to place a link to this Website on other sites may do so only to the home page of the Website without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of CoachOnline. To find out more please contact us by email at hello@coachonline.tech


9. Apps

1. When editing an App using the Services; you should do so in accordance with the following rules:

  • You must not use obscene or vulgar language.
  • Your App may not contain any material that is unlawful or otherwise objectionable (including that which may be in breach of rules, regulations or legislation in force in the United Kingdom or any other jurisdiction in which your App can be lawfully accessed. This does not extend to material which may be automatically blocked-in certain jurisdictions but that is lawful in your home country);
  • Your App may not contain any material that is intended to promote or incite violence or any other unlawful conduct against any group, individual or animal. This includes, but is not limited to, the provision of instructions on how to assemble weapons of any kind, bombs, grenades or other explosive devices.
  • Your App must be honest and fair, should not make any unsubstantiated or unsupportable claims and should, in particular, not be used to sell or offer for sale any item, good or service that:
  • Violates any applicable rules, regulations, or legislation.
  • You do not have the full right and entitlement to sell including, where relevant, any licences or authorisations; or
  • That CoachOnline determines, in Our sole discretion, is not appropriate for sale through Our Service.
  • Your App may not infringe the intellectual property rights of any third party including, but not limited to, copyright, trademarks, patents and designs.
  • Your App may not contain links to other websites containing any of the above types of material.
    • Your App may not contain any material that may contain viruses or other software or instructions that may damage or disrupt other software, computer hardware or communications networks;
  • Your App may not be used for unauthorised mass-communications such as “spam” or “junk mail”;
  • Your App may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any material transmitted through the Service (including, but not limited to, your App);
  • You may not use your App to impersonate any person or entity including, but not limited to, any employee, agent or sub-contractor of CoachOnline;
  • You may not use your App for phishing purposes;
  • You may not use your App for the purpose of uploading files solely to have them hosted by CoachOnline; and
  • Your App may not contain any material that is adult in nature including, but not limited to, that which is pornographic or otherwise of a sexual nature.


2. CoachOnline does not screen or pre-approve any User edits to your App saved or published (although you acknowledge that CoachOnline may do so if it wishes), however We may examine Apps from time to time, and Apps in breach of our terms may be edited and/or taken down.


3. CoachOnline may edit your App to comply with the provisions of sub-Clause 9.1 without prior consultation. In cases of severe breaches of the provisions of sub-Clause 9.1, your App may be taken down and your Account may be suspended or terminated. You will not be informed in writing of the reasons for such alterations or take downs.


4. By using our Set-Up Service to create an App you warrant and represent that you are the author of the User Content on that App or that you have acquired all of the appropriate rights and / or permissions to use it. We accept no responsibility or liability for any infringement of third party rights by Apps.


5. CoachOnline will not be liable in any way or under any circumstances for any loss or damage that you or any other User may incur because of such Apps, or CoachOnline exercising its rights under these Terms and Conditions, nor for any errors or omissions in Apps. Use of and reliance upon Apps is entirely at your own risk.


6. You acknowledge that We may retain copies of any and all communications, information, User Content and Apps sent to Us or submitted for publication.


10. End User Terms

You will ensure that the terms specified in your App will be appropriate and adequate to convey the terms of use detailed here for Users and End Users.


11. Accounts & Subscription Fees

1. In order to manage your App you will be invited to create an Admin Account which will contain certain personal and/or business details. By creating an Account, you represent and warrant that:

  • all information you submit is accurate and truthful; and
  • you will keep this information accurate and up-to-date.


2. Sharing of accounts is not permitted unless expressly authorised in writing by CoachOnline. You must keep your Account details confidential and should not reveal your username or password to any unauthorised third parties.


3. The Done For You Set-Up Service requires payment at the time of order, to schedule your project in the work queue. For your App to go live, the Service requires the payment of a Subscription Fee. Your credit / debit card will be billed at the time at which you subscribe monthly or yearly thereafter for a minimum contract period of one month or one year and automatically renewing on a monthly or yearly basis until cancellation or termination.


4. Our acceptance of your order is indicated by Us sending to you a confirmation email. Only once We have sent you an order confirmation will there be a binding contract between CoachOnline and you.


5. Confirmation emails under sub-Clause 11.4 shall contain the following information:

  • Confirmation of the Services;
  • Fully itemised pricing for the Services ordered including, where appropriate, taxes and any other additional charges;
  • A confirmation of your express request that the Services are scheduled as agreed and that this will constitute a waiver of your statutory right to cancel as detailed below in sub-Clause 11.8.


6. Your subscription payment will be at the agreed price at purchase and is billed in USD. We reserve the right to change Subscription Fees from time to time and any such changes will not affect your existing recurring Subscription Fees for the duration of your subscription. However if You cancel your subscription, then any new subscription will be at the usual price published on the Website.


7. Services requiring a Subscription Fee will be made available to you within one business day upon Our confirmation of your Payment, notwithstanding any circumstances out of our control. 


8. If you are a consumer based in the European Union, you have a statutory right to a “cooling-off” period with respect to the purchase of certain goods and services. This period, if applicable, begins once the contract between the seller and you, the buyer, is formed and ends at the end of 14 calendar days after that date. Under normal circumstances, premium features requiring the payment of Subscription Fees on this Website are made available immediately upon our confirmation of your order for them. As set out in sub-Clause 11.7, by expressly requesting this, you waive your right to the cooling-off period and may not cancel the contract merely because you have changed your mind.


9. If you terminate your subscription and/or your Account, your App will be taken down at the end of the current billing, or sooner if requested, and you will not be rebilled thereafter.


10. All payments for Subscription Fees due under these Terms and Conditions must be made using a valid debit or credit card via Our chosen payment partner, Stripe. Payments made via Stripe are subject to Stripe’s own terms and conditions of service and We make no representations or warranties with respect to their services.


12. Termination and/or suspension

  1. In the event that any of the provisions of sub-Clause 9.1, above, are not followed, we reserve the right to suspend or terminate your access to the Service(s). Any Users banned in this way must not attempt to use the Website under any other name or by using the access credentials of another User, with or without the permission of that User.
  2. If We terminate or suspend your Account because of your breach of these Terms and Conditions, you will not be entitled to any refund. If you have signed up for Services, you will not be rebilled after the current month. If you have multiple Apps and not all are deleted, you will continue to be billed as normal.


13. Use of Communications Facilities

1. When communicating with the CoachOnline team, you should do so in accordance with the following rules:

  • You must not use obscene or vulgar language;
  • You must not submit User Content that is unlawful or otherwise objectionable. This includes, but is not limited to, User Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
  • You must not submit User Content that is intended to promote or incite violence;
  • It is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages;
  • The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws; and
  • You must not impersonate other people, particularly employees and representatives of CoachOnline.
  • You acknowledge that CoachOnline reserves the right to monitor any and all communications made to us.
  • You acknowledge that CoachOnline may retain copies of any and all communications made to us or using our System.


2. You acknowledge that CoachOnline reserves the right to monitor any and all communications made to us.


3. You acknowledge that CoachOnline may retain copies of any and all communications made to us.


14. Support

1. To access CoachOnline’s support knowledge base articles and request help, you may be invited to create an Account on CoachOnline's Helpdesk. By creating an account there, you represent and warrant that:

  • all information you submit is accurate and truthful; and
  • you will keep this information accurate and up to date.


15. Termination & Cancellation

1. If CoachOnline terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.


2. If CoachOnline terminates your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.


3. CoachOnline reserves the right to cancel orders or payments without stating reasons, for any reason prior to processing payment or commencing Services provision.


4. If orders or payments are cancelled for any reason other than due to your breach of these Terms and Conditions, prior to commencement of Services provision you will be refunded any monies paid in relation to those purchases; If a website or funnel template has been purchased and auto-delivered, it is non-refundable; For the Done For You Service, a refund may be requested within 28 days of purchase, unless a completed content questionnaire has been received, in which case the fee is non-refundable as the work will have been scheduled and may have commenced.


16. Payment

1. Any and all monies are due for payment on completion of the order or on the dates, or intervals specified in that order as may be appropriate, unless alternative arrangements are agreed between You and CoachOnline.


2. Interest will be charged daily, commercial interest at 5% above the base rate of the Bank of England obtained at the time.


17. Services, Pricing and Availability

1. Whilst every effort has been made to ensure that all descriptions of Services available from CoachOnline correspond to the actual Services, CoachOnline is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Services, not different Services altogether.


2. Where appropriate, you may be required to select the required package Services.


3. CoachOnline does not represent or warrant that such Services will be available. Availability indications are not provided on the Website.


4. All pricing information on the Website is correct at the time of going online. CoachOnline reserves the right to change prices and alter or remove any special offers from time to time and as necessary.


5. In the event that prices are changed during the period between an order being placed for Services and CoachOnline processing that order and taking payment, provision of Services shall commence as per your order and you will be charged the original price.


6. All prices on the Website are inclusive of VAT.


18. Provision of Services

1. Provision of Services shall commence when full payment has been received or as otherwise detailed in the Terms & Conditions pertaining directly to those Services.


2. Provision of all Services shall be subject to the Terms and Conditions pertaining directly to those Services.


3. In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact us within 10 days to inform us of the mistake. CoachOnline will ensure that any necessary corrections to the Services provided are made within 7 working days.


4. CoachOnline reserves the right to exercise discretion with respect to any alterations to Services under the provisions of this Clause 19. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:

  • Any use or enjoyment that you may have already derived from the Services;
  • Any characteristics of the Services which may mean that cessation of provision is impossible without significant further work on the part and at the expense of CoachOnline


5. Such discretion to be exercised only within the confines of the law.


6. ‘Done For You’ Service. Clients using the Done For You service must reasonably cooperate with us in a timely manner, and provide the necessary information and access to update third party services such as payment gateways, email and domain services. Clients must also complete an online questionnaire to provide details of their required content. The schedule for delivery of the service is normally two weeks from the date when the completed content questionnaire is received, or another mutually agreed date. After delivery, clients will be offered a single revision round within a one-week review period, for minor adjustments.


19. Privacy

1. This Privacy Policy applies only to your use of the Website. It does not extend to any websites that are linked to from the Website (whether We provide those links or whether they are shared by other Users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.


2. Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). You are deemed to accept and agree to this by using the Website and submitting information to Us. If We do store or transfer data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the Data Protection Act 1998. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties We engage and the use of the EU-approved Model Contractual Arrangements.


3. Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through the Website and the Platform.


4. Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.


5. We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, SMS Services, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.


6. We may compile statistics about the use of the Website and/or the Platform including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.


7. In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us. We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.


8. In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. If contacted you will not, however, be given the choice to have your data deleted or withheld from the new owner or controller.


9. When you submit information via the Website and/or the Platform, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and/or by managing your Account).


10. You may access certain areas of the Website and/or the Platform without providing any data at all. However, to use all features and functions available on the Website and/or the Platform you may be required to submit or allow for the collection of certain data. You may restrict your internet browser’s use of Cookies.


11. You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held) on payment of a small admin fee which will not exceed £30.00. Please contact us for more details at hello@coachonline.tech or using the contact details below in section 13.


12. The Website may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of the Website and to provide and improve the Services. By using the Website you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us.


13. All Cookies used by and on the Website are used in accordance with current UK and EU Cookie Law.


14. Certain features of the Website depend on Cookies to function. UK and EU Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies. You may still block these Cookies by changing your internet browser’s settings, but please be aware that the Website may not work as intended if you do so. We have taken care to ensure that your privacy is not at risk by allowing them.


15. Some data will be collected automatically by the Website (for further details, please see Our use of Cookies below), other data will only be collected if you voluntarily submit it, for example, when signing up for an Account. Depending upon your use of the Website, We may collect some or all of the following data:

  • name
  • date of birth
  • gender
  • business/company name
  • job title
  • profession
  • contact information such as email addresses and telephone numbers
  • demographic information such as credit / debit card numbers (automatically collected)
  • IP Address (automatically collected)
  • web browser type and version (automatically collected)
  • operating system (automatically collected)
  • a list of URLS starting with a referring site, your activity on the Website, and the site you exit to (automatically collected)


16. The Website places the following cookies onto your computer or device. These cookies are used for the purposes described herein. Full details of the cookies used by the Website and your legal rights with respect to them are included in our privacy policy. By accepting these terms and conditions, you are giving consent to CoachOnline to place cookies on your computer or device. Please read the information contained in the Privacy Policy prior to acceptance.




20. How We Use Personal Data (Data Protection)

1. All Personal Data that We may collect (including, but not limited to, your details and those of End Users) will be collected, used and held in accordance with the provisions of the GDPR.


2. We may use Personal Data to:

  • Provide Our Services to you and End Users;
  • Process your payment for the Service; and
  • Inform you and End Users of new products and services available from Us.
  • Providing and managing your Account and those of End Users;
  • Providing and managing your access to the Website and/or the Platform;
  • Personalising and tailoring your experience on the Website and/or the Platform and that of End Users;
  • Supplying the Services to you and End Users;
  • Personalising and tailoring the Services for you;
  • Responding to communications from you;
  • Supplying you with email, newsletters, alerts etc. that you have subscribed to (you may unsubscribe or opt-out at any time by clicking on the unsubscribe link.)
  • Market research;
  • Analysing your use of the Website and/or the Platform and gathering feedback to enable Us to continually improve the Website and/or the Platform and your user experience.


3. We will not pass on Personal Data to any other third parties.


4. We will use anonymised data including End User Data for statistical analysis, including (but not limited) for the purposes of:

  • improving the Services;
  • providing statistical information to third parties;
  • for research and development;


21. Legal Rights and Disclaimers

1. We make no warranty or representation that the Website or the Service will be compatible with all systems, or that it will be secure.


2. Save for the discretionary screening and approval of Apps as detailed in Clause 9, We have neither control over, nor involvement in, any Apps or User Content and accept no responsibility for any actions taken, or any goods or services provided, by any Users


3. Whilst reasonable endeavours have been made to ensure that all information provided on this Website will be accurate and up to date, We make no warranty or representation that this is the case. We make no guarantee of any specific results from the use of our services.


4. No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.


5. We make no representation or warranty that any part of this Website is suitable for use in commercial situations or that it constitutes accurate data and / or advice on which business decisions can be based.


6. When providing digital content to consumers, We are required to provide digital content that is of satisfactory quality, fit for any purpose made known to us (whether expressly or impliedly), and in accordance with any descriptions (and pre-contract information) given by Us. This includes any digital content we may subsequently modify. If We fail to comply with Our legal obligations, consumers may be entitled to certain legal remedies including repair or replacement or price reductions. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens Advice Bureau or Trading Standards Office.


7. Whilst We exercise all reasonable skill and care to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.


8. If, as a result of Our failure to exercise reasonable care and skill, any digital content from the Website damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office.


9. If an organisation is subject to the GDPR, it may sign a Data Processing Agreement (DPA) with CoachOnline to determine the scope and purpose of processing any personal data related to the use of CoachOnline.


22. Availability of the Website and Modifications

1. We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and state-mandated censorship.


2. We reserve the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the Content available. These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.


23. Limitation of liability

1. To the fullest extent permissible by law, We accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, delict (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) the Website or the use of or reliance upon any content included on the Website including the Service and the Content.


2. To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to the Website or any content included on it


3. If you are a commercial user, We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage. 


4. We exercise all reasonable skill and care to ensure that the Website is free from viruses and other malware. We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of the Website (including the downloading of any content from it) or any other site referred to on the Website.


5. We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, Platform failure, communications network failure, natural events, acts of war, or legal restrictions and censorship.


6. Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law. For full details of consumers’ legal rights, including those relating to digital content, please contact your local Citizens’ Advice Bureau or Trading Standards Office.


24. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.


25. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.


26. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and CoachOnline.


27. Communications

1. All notices / communications shall be given to Us by email to hello@coachonline.tech. Such notice will be deemed received on the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.


2. We may from time to time, if you opt to receive it, send you information about Our products and/or services.


28. Law and Jurisdiction

1. These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with English law.


2. If you are a consumer, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.


3. If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the English courts.


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